Privacy Policy for First Book ai

Last Updated: 2025-06-30

1. Introduction
First Book ai (“First Book ai”, “we”, “us”, “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use https://firstbook.ai and any related applications or services (collectively, the “Services”). By accessing or using the Services, you agree to this Policy.

2. Information We Collect
2.1 Personal Data
• Name and email address (account registration, newsletters, support)
• Payment information (processed securely by third-party providers; we never store full card details)
• User-generated content (book outlines, manuscripts, files you upload)

2.2 Non-Personal / Usage Data
• Log files (IP address, browser type, device, pages visited, timestamps)
• Cookies or similar technologies to remember preferences and analyse traffic

3. How We Use the Information
• Provide, operate, and improve the Services
• Process purchases and deliver download links
• Respond to enquiries and provide customer support
• Send transactional emails, security alerts, and (with consent) product updates or marketing messages
• Analyse aggregated, non-identifiable usage trends to maintain platform security

4. Legal Basis
Processing is based on (i) performance of a contract, (ii) legitimate interest (product improvement, fraud prevention), (iii) your consent (marketing), or (iv) compliance with legal obligations.

5. Data Sharing
We do not sell or rent your personal data. We share information only with:
• Payment processors and infrastructure vendors that enable the Service
• Authorities if required by law or to protect rights, property, or safety
All vendors are bound by confidentiality and data-processing agreements.

6. Data Security & Retention
We use industry-standard encryption (HTTPS/TLS), access controls, and regular audits to protect your data. Manuscripts and uploads are stored on secure EU or US servers and retained only as long as necessary to provide the Service and meet legal or accounting requirements.

7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, email hello@firstbook.ai.

8. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal data from them. If you believe we have collected data from a child, please contact us so we can delete it.

9. International Transfers
We are based in Denmark but use global service providers. Where data is transferred outside the EEA/UK, we rely on Standard Contractual Clauses or equivalent safeguards.

10. Third-Party Links
The Services may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page and, where appropriate, notified by email.

12. Contact Information
Questions or concerns? Email hello@firstbook.ai or write to:
First Book ai
Copenhagen, Denmark